Support

Help with FrogsWork Invoicing on phone, browser, or Windows: troubleshooting, short videos, and how to reach us.

Help using FrogsWork

Sign-in, sync, install on phone or Windows, WebView2, and subscription checks.

Short clips for setup, customers, invoicing, GST, dashboard, and subscription.

Still stuck after the checklist? Email support with what you tried and which device you use.

In the app, open Settings → Account.

Cancel or change plan — Manage subscription (Stripe Customer Portal).
Download my data — ZIP for your own records (not re-importable into FrogsWork).
Delete all my data or Delete account — permanent removal from your FrogsWork account; cannot be restored.

Quotes are optional and off by default so the app stays simple.

Open the app → Settings → General.
Turn on Enable quotes.
Use the new Quotes tab (between Home and Invoices) to create a quote or price estimate and email it.
When the job is accepted, open the sent quote and choose Create invoice.

Remind customers about unpaid invoices without changing the invoice status.

On any sent unpaid invoice, tap Follow up to email a reminder with the PDF attached (customer email required).
Optional automatic reminders: Settings → Payment terms → turn on Automatic payment follow-ups and set days relative to the due date (default 3 days before).